Privacy policy

Article 1 - Information gathering

1.1 Customized services
When submitting a form requesting a quotation or information about a service (made-to-measure clothing, model making, creative consulting), D'Yrsan collects the information strictly necessary to draw up a precise quotation adapted to the Customer's project, including in particular: first and last name, e-mail address, telephone number, as well as any information useful for evaluating the project.

1.2 Sale of haberdashery products and branded creations
Within the framework of purchases on the haberdashery online store or for the acquisition of customizable creations under the D'Yrsan brand, the site collects: name, e-mail address, delivery and billing details, as well as details of orders placed, necessary for order processing, logistics follow-up and administrative and accounting management.

Article 2 - Purpose of data use

The information collected is used exclusively for the following purposes: responding to your requests for quotes or information, executing your orders, ensuring the commercial and administrative management of our services, communicating with you about your projects or orders, improving our services and optimizing the performance and user experience of the website.

Article 3 - Cookies and performance monitoring

The D'Yrsan site uses cookies and other tracking devices in order to analyze traffic, memorize browsing preferences and improve site fluidity and performance. Users may configure their browsers to refuse or deactivate cookies, being informed that certain functions may be affected.

Article 4 - Data sharing and communication

D'Yrsan undertakes never to sell, rent or transfer your personal data to third parties without your explicit consent, except in cases where required by law, or to meet legal and regulatory obligations. Data sharing with third-party service providers is strictly limited to operational requirements (delivery, payment processing, technical maintenance) and is subject to a contractual confidentiality agreement.

Article 5 - Data security

D'Yrsan implements all appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. These measures include, but are not limited to, the use of secure storage and transmission systems, limiting access to authorized employees only, and raising staff awareness of confidentiality issues.

Article 6 - User rights

In accordance with applicable legislation, you have rights relating to your personal data, in particular the right of access, rectification, deletion and opposition on legitimate grounds, as well as the right to limit the processing of your data. Requests can be sent to: submit@dyrsan.fr
. D'Yrsan undertakes to respond within the time limits stipulated by law.

Article 7 - Data retention

Data collected for the provision of services or the management of orders is kept for the time strictly necessary to achieve the purposes for which it was collected, in accordance with legal and fiscal obligations. Information relating to browsing and cookies is kept in accordance with security standards and for the minimum period strictly necessary for statistical analysis.

Article 8 - Data relating to personalized creations

For the D'Yrsan brand's customizable creations, the information collected does not allow for refunds or cancellations once the order has been validated, given the specific and non-standard nature of the production. The customer is informed that the provision of accurate and complete data is essential for the proper execution of the service or order.

Article 9 - Updating the policy

D'Yrsan reserves the right to modify this policy at any time, in particular in order to comply with legislative or regulatory changes. Any updates will be published on this page with the date of revision. Continued use of the website after publication of the changes constitutes acceptance of these new provisions.