Confidentiality
D'YRSAN sets out here the terms and conditions for the collection, use and protection of your personal information, as well as the rights attached to it, within the framework of your interactions with this catalogue and the services that accompany it.
1 Data collected
When requesting a quote or information, we collect what is necessary to provide a precise response: first and last name, email address, telephone number, and information useful for assessing the project.
When an order is placed, we collect the name, email address, delivery and billing details, as well as details of orders placed, necessary for their execution, monitoring and accounting management.
2 Data usage
The information collected is used exclusively to respond to your requests, execute your orders, ensure the commercial and administrative management of our services, communicate with you about your projects, and improve the site.
3 Cookies and audience measurement
Cookies and trackers analyze website traffic, remember browsing preferences, and improve site performance. You can refuse them in your browser settings, although some features may be affected.
4 Data sharing
Your data is neither sold, nor rented, nor transferred to third parties without your consent, except where legally required. Sharing with our service providers is limited to what is necessary for order fulfillment (delivery, payment, maintenance) and is subject to a confidentiality agreement.
The client's name, brand, volumes and amounts are not disclosed to anyone, in accordance with our general terms and conditions of sale.
5 Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure or destruction: secure storage and transmission, access limited to authorized employees, staff awareness training.
6 Your rights
You have the right to access, rectify, erase, object to (for legitimate reasons), and restrict the processing of your personal data. These rights can be exercised by emailing shop@dyrsan.fr; we will respond within the time limits stipulated by law.
7 Conservation
Data is retained for the time necessary to fulfill the purposes for which it was collected, plus the legally required accounting and tax retention periods. Browsing data is retained for the minimum period necessary for statistical analysis.
8 Update
This policy may be amended, particularly to reflect legislative changes. Any updates will be published on this page along with their revision date.
Last updated: September 2026.